If any parcels arrive at their designated final locations in unsatisfactory condition—that is, if the courier handlers have tampered with your package—please contact us right away through our contact form, using your order number as the subject of your message. We will promptly compensate for this loss by reshipping the undelivered portion without delay.
Additionally, reach out to us if your parcel is either unaccounted for or has been stolen. This applies if you received tracking details for your delivery but did not obtain your package due to theft by USPS, FedEx, EMS, or courier personnel. We will swiftly refund you the full amount you paid for your order or resend the order via another delivery service at your request.